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| What is IdeaMap®? | ||||||||||||||||||||||||||||||||||||||||
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As our world becomes increasingly competitive, business people, merchants, social scientists and laboratory scientists want to understand the mind of the
consumer. Until now, much of this understanding has been done through questionnaires; probing what the individual likes, what the individual does,
etc. IdeaMap® is a conjoint technology based upon the scientific method of stimulus-response. The assumption is that a person does not necessarily know, nor can they easily articulate what they want, but they will know it when they see it. Consequently, by inspecting the consumer ratings, the researcher can further understand what the person wants, even though the person could not articulate their desires at the beginning of the interview. Furthermore, if the researcher presents systematically varied stimuli to the person, it becomes possible to discover which particular features of the varied stimuli the person likes and which the person dislikes (again, even if the person could not himself or herself articulate what they liked). IdeaMap® is a means of testing the persuasiveness, uniqueness, etc. of a large variety of positioning "elements" which may include benefits, product features, product attributes such as taste, texture, etc., names claims, visuals, etc. IdeaMap® determines the performance of each element individually, even though respondents are rating the elements in combinations which appear as concepts. This individual measure is possible because any given element appears as a "free agent" within many concepts. We can evaluate the contribution - whether positive, negative, or neutral -- of each element independently. In this way, we can help the client develop a concept that is optimized to be the best it can be. We help clients "Get it right the first time". The eventual concept is "waste free" and each component is expressed in the best possible way. | ||||||||||||||||||||||||||||||||||||||||
| What is the IdeaMap.NET™? | ||||||||||||||||||||||||||||||||||||||||
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The IdeaMap.NET is ASP (Application Service Provider) technology designed to let
anyone, anywhere in the world use the power of IdeaMap®. IdeaMap.NET&trade does
this by a series of straightforward steps using the investigator's creativity
(that's YOU), consumers (or anyone participating in the study), and computers. The IdeaMap.NET&trade methodology uses interactive statistical properties of experimental design. Its design is limited to a set of fixed layouts. Among its unique features are:
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| When Should You Use IdeaMap.NET&trade? | ||||||||||||||||||||||||||||||||||||||||
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The first design question is: Is IdeaMap.NET&trade right for the project?"
There are three possible answers:
"No" If the project team only has time or funds for one piece of research and they must have a purchase interest score to assess the size of the business opportunity, don't use IdeaMap.NET&trade. IdeaMap.NET&trade cannot provide a hard, quantitative measure of inherent consumer interest in the basic premise. IdeaMap.NET&trade also cannot measure the degree of interest in integrated concepts, i.e., the strongest study elements in combination. It cannot measure synergy except in so far as a pair of ideas are combined and tested as one element. | ||||||||||||||||||||||||||||||||||||||||
| IdeaMap.NET&trade vs. Other Concept Testing | ||||||||||||||||||||||||||||||||||||||||
Mode of stimulus presentation and on line data analysis
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| Getting Started | ||||||||||||||||||||||||||||||||||||||||
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Articulate your problem What do you want to discover? (This may take some thinking.) Define research objective
Some examples of samples used in research studies:
IdeaMap.NET&trade consists of stimuli, and attribute ratings. Think about what you want to present to consumers. When using IdeaMap.NET™ the stimuli (concepts) are made of elements divided into categories to accommodate the experimental design. Each concept represents elements from several categories. | ||||||||||||||||||||||||||||||||||||||||
| Creating and Structuring the Element List | ||||||||||||||||||||||||||||||||||||||||
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Before you create the element list for your study, here are some things you'll need to know... The category layout of IdeaMap.NET &trade match exactly with one of the templates in the following table. (Note: all categories, for any design, must be the same size): However, you may have sub-categories that are of different sizes as long as they combine into the overall category layout. Each of the templates allows either for all text categories or for one picture category (the rest is text).
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| Categories | ||||||||||||||||||||||||||||||||||||||||
| What is a Category? | ||||||||||||||||||||||||||||||||||||||||
A category is a set of related elements - such as end benefits to the consumer,
pictures/videos of the product or that convey a mood, ways that the service can
be used, pricing, etc.
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| Category Types | ||||||||||||||||||||||||||||||||||||||||
| Creating and Structuring the Element List | ||||||||||||||||||||||||||||||||||||||||
ElementsWhat is an Element?
·
Words
and pictures that convey inherent selling points or characteristics of a product
or service can be considered an element.
Examples: "Works from the inside out" How do you set up the Element List?
·
First, you need to know the
objectives of your study. ·
Next, you develop elements
that present several different ways of communicating each idea. Elements
come from past concept tests, old creatives, the advertising agency, qualitative
research, and competitive materials. ·
Then, group the elements
together into categories based on similar characteristics. ·
Finally, you will name each
category and assign it a two letter code. TIPS
An element
set should present several different ways of communicating each idea.
·
Elements should be grouped
together into categories based on their similar characteristics. ·
Elements that target the
emotional benefits of a product are especially useful, as are elements that
incorporate user imagery. ·
Allow yourself enough time for
the edit/approval process of the element list. Once a first draft of an element
list is completed it will probably need to be edited not only for grammar and
spelling but also for client approval. ·
Make sure there are no typos
(use Spellchecker where available) and no duplications. ·
Elements should be typed in
the native language of the study. Types of Elements
Within each
category there are elements which support the theme of that category name. There
are two (at the moment) types of elements: text and visual. They should range
from the single-minded in focus to highly romanced and imagery oriented ideas.
Using a wide range of elements lets the sample group help you identify the
features, which truly get them interested in trying these products. Text Elements
Text
elements are written phrases, statements, claims, slogans, brand names, prices,
etc. They are used to convey a message or a feeling about the subject of your
study. Anything that is an inherent selling point or characteristic of a product
or service can be considered an element. Elements should be complete thoughts
that stand on their own (not parts of a sentence). Text Element Requirements
·
Maximum element length - 512
bytes (in certain Far East languages one character may occupy 2 or more bytes),
including spaces ·
Optimal element length is
about 70 characters, including spaces ·
Elements should begin with a
capital letter. ·
It is not necessary to insert
a period at the end of the element. Note:
Only one element from any category will appear in each concept. Back to TopWhat are Multimedia Elements?Visual Elements
In addition
to written statements, elements may also be visuals. You can create your own
library of visuals. It is important that you know just what is needed in order
for the visuals to be scanned (e.g. size and resolution). There are
various kinds of visuals that may be used depending on your needs. For example:
1.
Product or packaging examples
or prototypes. 2.
Examples of likely users or
usage situations. 3.
Imagery visuals such as those
that portray a mood or feeling the product might suggest although not
necessarily showing the product. Visual Element Requirements:
·
May be either color or black
and white. ·
Visuals should not be dark -
lighter is better, but with good contrast. ·
Size of visuals:
up to 20K · File type - JPEG, JPG, GIF. Reminder Note: There can only be ONE non-text category. Back to TopWhat is Rating Question?It is
important to clarify what you want to learn about the elements you will be
testing. Do you want to know consumer interest or the uniqueness of these
elements/concepts, or something else? The
combination of elements – text and graphics -- will create the concepts to be
tested. To find out how consumers will react to these concepts you need to
create questions on which the concepts will be rated. The learning you want will
dictate the questions you ask. You may ask only
one question (at this time). The rating
scale for questions in the IdeaMap.NET™ fixed to 1 to 9. Some
examples of possible questions are: How interested are you in this concept? (1=Not at
all interested ... 9=Very interested) Sample Rating Questions:
How
interested are you in this product? (1
= Not at all interested . . . 9 = Very interested) How
interested are you in this concept? (1
= Not at all interested . . . 9 = Very interested) How
well does this concept fit the ACME brand? (1
= Does not fit at all . . . 9 = Fits very well) How
interested would you be in buying this product? (1
= Not at all interested . . . 9 = Very interested) How
would you expect this product to be priced? (1
= At a value price . . . 9 = At a premium price) How
interested are you in trying this <product>? (1
= Not at all interested . . . 9 = Extremely interested) How
new and different is this <product> from those currently on the market? (1
= Not at all new and different . . . 9 = Extremely new and different) How
believable is it that this product will do what it says? (1
= Not at all believable … 9 = Very believable) How
UNIQUE is this product? 1
= Not at all unique . . . 9 = Very unique How
interested are you in this offer? (1
= Not at all interested . . . 9 = Very interested) How
INTERESTED are you in visiting this website? (1
= Not at all interested . . . 9 = Very interested) How
FREQUENTLY would you visit this website? (1
= Very rarely . . . 9 = Very frequently) How
does this ACME concept compare to what is currently available? (1
= Much worse . . . 9 = Much better) How
well do you think this concept fits the image you have of ACME? (1
= Doesn't fit at all . . . 9 = Fits very well) How
would you rate this packaging overall? 1=Poor...9=Excellent How
similar or different is this coffee package from other coffee packages? 1=Very
similar...9=Very different How
much do you like this package? (1
= Not at all. . . 9 = Very much) How
likely would you be to purchase your favorite coffee in this package? (1
= Not at all likely. . . 9 = Very likely ) How
effective would this package be at keeping cereal fresh after opening? (1
= NOT AT ALL EFFECTIVE...9 = VERY EFFECTIVE) How
easy do you think this package would be to use? (1
= NOT AT ALL EASY...9 = VERY EASY) How
different is product from those that you currently know? 1
= Not at all different ... 9 = Very different Compared
to current hot cereals, does this product provide... (1
= Fewer Advantages . . . 9 = More Advantages) How
does this product compare to other <product type> products currently
available? OFFERS... 1
= Less Advantages . . . 5 = Same As Others. . . 9 = More Advantages How
closely does this vignette apply to you? (1
= Definitely does not apply . . . 9 = Definitely does apply) How
interested are you in trying this product? (1
= Not at all interested . . . 9 = Very interested) How
believable are the claims for this product? (1
= Not at all believable … 9 = Very believable) How
likely are you to request more information? (1
= NOT AT ALL LIKELY . . . 9 = VERY LIKELY) How
likely are you to sign-up for this service immediately? (1
= NOT AT ALL LIKELY . . . 9 = VERY LIKELY) Back to Top
What is Introductory Page
(positioning statement)?
Because the
elements for each concept are drawn randomly, there is no means of assuring that
the concepts will identify the product category or flavor variant being studied,
e.g., elements for a French Dressing study may also sound descriptive of
spaghetti sauce or ketchup. The respondent must understand the product context.
Therefore, a simple - usually one line - "positioning statement"
should be placed on the introductory page, to "name the game they will be
playing". The choice
of generic positioning at the beginning of the study could greatly affect
respondent evaluations. This should be the simplest statement possible in order
to allow the elements to work freely in the test. Exclude any information, which
would be an inherent selling proposition. Any benefits or salient features of
the product or service would be included in the elements set for testing. Examples of
generic concepts are: "The
concepts you will see refer to ..." ·
... Cream of Chicken Broccoli
Soup ·
... A line of flavored,
instant coffees ·
... A hard snack for dogs
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